Now Hiring: Community Advocate

Job title: Community Advocate

(must be bilingual in Spanish and English)

About CIELO (Centro Integral Educativo de Olympia)

CIELO is a nonprofit organization serving Latinos and other immigrants in the South Puget Sound area. We were formed in 1996 and have been continuously serving our clients/students for 21 years. Due to the increasing need for our programs, CIELO is expanding its educational, social service and administrative team.

The challenges faced by immigrants are enormous. Not only must they adjust to a new culture and language as well as overcome discrimination here, many come to this country after having experienced multiple traumas, such as war and other forms of violence in their countries of origin.

To respond to these challenges, CIELO offers a variety of education services, mental health counseling, sexual assault/domestic violence advocacy and prevention programs, and public relations efforts to share how our community can reach out, support and empower immigrants and their families.

MISSION: “We promote community, self-sufficiency and leadership to Latinos in South Puget Sound.”

VISION: “Equity, inclusion, and social justice for Latinos in the South Sound community”

Job Information

Job title: Community Advocate (must be bilingual in Spanish and English)

Reports to: Director of Client Services

Job Type/Hours: Full-time (40 hours per week)

Salary Range: competitive

Benefits: Medical, dental, and vision; retirement plan, 2 weeks vacation

Application Deadline: Until Position fills

Position summary

Provide crisis intervention services support, advocacy, referral, navigation, and case management to primary and secondary victims/survivors of domestic violence, sexual assault and victims of crimes. In collaboration with program staff conduct domestic violence and sexual assault awareness community outreach and education. Work collaboratively with other domestic violence, sexual assault and social service agencies to meet the needs of clients.


Client Services:

• Conduct initial screening, intake interview, determine eligibility and enroll clients in a culturally appropriate manner.

• Provide case management services to clients per month; serve as an advocate on behalf of clients in need of resources and other support.

• Conduct needs assessment for clients’ in order to access appropriate social services, housing, and other resources.

• Provide support for survivors via active listening skills.

• Support and accompany victims to forensic exams, law enforcement interviews, and/or court proceedings.

• Facilitate support groups.

• Provide referrals as necessary to other service providers.

• Provide support letters.

Legal Services:

• Help clients to effectively navigate the various legal and social service resources.

• Provide systems advocacy to domestic violence and sexual assault clients; serve as an advocate on behalf of clients in need of legal assistance and educate clients about legal resources in the community.

• Work together with Family Law and Immigrations Attorneys to assist clients and help them to effectively navigate the legal system.

Community Services:

• Present to schools, service providers, and/or community

• Periodically evaluate, update, and expand sexual assault education and support group curricula

• Document, track, and report statistical information on topics related to sexual violence

• Collaborate with Outreach Coordinator to develop and implement awareness campaigns

• Provide community education to mainstream service providers to assist them in working effectively with Limited English Proficient (LEP), immigrant and Latinx Indigenous communities

• Network and maintain contacts with representatives of other domestic violence and sexual assault providers to ensure continuity of services.


• Work with other DV staff and Program Director to monitor, evaluate and improve program performance to most effectively meet client needs.

• Maintain accurate and up-to-date files and documentation for complete and timely reporting and weekly data entry.

• Maintain confidentiality of client information.

• Attend program and staff meetings and training.

• Other duties as assigned

Essential Attributes:

• Bilingual in Spanish and English with strong verbal and written communication skills

• Ability to work independently and to take initiative in job-related activities

• A commitment to empowering others and demonstrate appropriate boundaries with clients

• One-year experience working with victim advocacy

• Respect for others’ experiences, opinions, language, values, culture, and knowledge

• Knowledge of domestic violence and sexual assault issues and a commitment to ending violence again womxn and children

• Ability to commute and provide services from CIELO satellite offices

• WA state driver’s license and vehicle insurance

Measurable Standards:

• Must perform in a professional manner at all times

• Must be able to maintain confidences and handle highly confidential materials

• A sensitivity to and ability to respond appropriately to cultural differences of clients and staff

• Commitment to teamwork and collaboration

• Willingness to take direction

• Ability to work well with others and establish respectful relationships


• Send letter of interest specifically addressing the qualifications listed in this announcement and why this position interests you.

• Please include a current resume and a list of five personal and professional references.

• Please include the pronoun you would like to be referred to as you interact with this organization.

• Apply by email to:

CIELO is an Equal Opportunity Employer

To provide equal employment and advancement opportunities to all individuals, employment decisions at CIELO will be based on merit, qualifications, and abilities. CIELO will not tolerate discrimination in employment or personnel practices including the advertisement of positions, recruitment, selection, promotion, demotion, transfer, disciplinary action, layoffs, or termination. These activities shall be conducted without regard to race, creed, color, religion, marital status, sex, sexual preference, national origin, age, disability, or any other characteristic protected by law.

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CIELO provides vital support and resources for refugees and immigrants in the South Sound. Our diverse staff knows the challenge of settling in a new land because many of them have done it for themselves. We offer educational, counseling, and advocacy services. These services empower immigrants to realize their dreams. Families and individuals from all nations are welcome.

CIELO provee apoyo y recursos vitales para refugiados e inmigrantes en el South Sound. Nuestro diverso personal conoce los retos de establecerse en nuevas tierras porque muchos de ellos lo han vivido personalmente. Ofrecemos servicios educativos, consejería e intercesoría. Estos servicios empoderan a nuestras comunidades inmigrantes a realizar sus sueños. Familias e individuos de todas las naciones son bienvenidos.

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